Edimannickal Edge Opticals is a trusted eyewear brand in Kerala, offering a wide range of high-quality optical products, including prescription glasses, sunglasses, and contact lenses.
General
1. What is Edimannickal Edge Opticals?
2. How many stores does Edimannickal Edge Opticals have?
We currently have 14 stores across Kerala, providing exceptional service and premium eyewear solutions to our customers.
3. Where are your stores located?
Our stores are spread across major cities and towns in Kerala. For the exact locations, please visit our store locator page on our website.
4. How do I know what is the right size and fit of frame for me?
Every frame comes with a size specification to help you find the perfect fit. The size is usually mentioned on the inside of the temple (arm) of the frame and consists of three key measurements
Products & Services
1. What types of eyewear do you offer?
We offer a wide variety of eyewear, including prescription glasses, sunglasses, blue light blocking glasses, and specialized lenses for different vision needs.
2. Do you provide eye testing services?
Yes, we offer professional eye testing services at all our store locations. Our expert optometrists ensure accurate prescriptions and personalized recommendations.
3. Can I get customized lenses for my glasses?
Absolutely! We offer customized lenses with different coatings, including anti-glare, UV protection, blue light filters, and progressive lenses.
Online Shopping & Ordering
1. Can I purchase eyewear online?
Yes! You can browse our collection and place orders through our official website. We offer a seamless online shopping experience with easy navigation and secure payment options.
2. How do I place an order online?
Simply visit our website, choose your desired eyewear, select your prescription details (if applicable), add the item to your cart, and proceed to checkout.
3. What payment methods are accepted for online purchases?
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets.
Shipping & Delivery
1. Do you offer home delivery?
Yes, we provide home delivery services for all online orders. Your eyewear will be delivered safely to your doorstep but we advise a instore examination and pick up.
2. What are the shipping charges?
Shipping is free for orders above a certain amount. For smaller orders, a minimal delivery charge may apply. Details will be available during checkout.
3. How long does it take for an order to be delivered?
Delivery time varies based on your location, but typically, orders within Kerala are delivered within 4-7 working days.
Returns, Exchanges & Customer Support
1. Can I return or exchange my eyewear?
Yes, we have a hassle-free return and exchange policy. If you receive a defective or incorrect product, you can request a return or exchange within 4-5 days of delivery.
2. How do I initiate a return or exchange?
To initiate a return or exchange, contact our customer support team through our website or visit the nearest store with your purchase details.
3. How can I contact customer support?
You can reach our customer support team via phone, email, or through our website's live chat option for any assistance regarding products, orders, or services.
For more information, visit our website or any of our 13 stores across Kerala. We are here to provide you with the best eyewear solutions!