Terms & Conditions
TERMS AND CONDITIONS
This website is owned and operated by Edimannickal EDGE Opticals (henceforth referred to as "EDGE Opticals" or "EDGE" or "we" or "us" or "our" or “www.magento-1252347-4492952.cloudwaysapps.com" having its registered office at Edimanickal Building, M.C. Road, Changanassery, Kottayam, Kerala, India-686101.
In using the services provided by our website “www.magento-1252347-4492952.cloudwaysapps.com” you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
Edimannickal EDGE Opticals reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Edimannickal EDGE Opticals. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Edimannickal EDGE Opticals is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to care@edgeopticals.com or call us on 9745037777 (Timings: 10.00 A.M to 7.00 P.M Indian Standard Time).
1. Policy for NDNC
By using the website and/or registering yourself at magento-1252347-4492952.cloudwaysapps.com you authorize us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, promotional offers running on the website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And, irrespective of the fact, if also you have registered yourself under DND or DNC or ncpr service, you still authorize us to give you a call from magento-1252347-4492952.cloudwaysapps.com for the above-mentioned purposes within 45 days of your registration with us. This privacy policy covers magento-1252347-4492952.cloudwaysapps.com’s treatment of personally identifiable information that magento-1252347-4492952.cloudwaysapps.com collects when you are on the magento-1252347-4492952.cloudwaysapps.com site, and when you use our services. This policy also covers magento-1252347-4492952.cloudwaysapps.com’s treatment of any personally identifiable information that magento-1252347-4492952.cloudwaysapps.com’s business partners share with magento-1252347-4492952.cloudwaysapps.com. This policy does not apply to the practices of companies that magento-1252347-4492952.cloudwaysapps.com does not own or control or to people that magento-1252347-4492952.cloudwaysapps.com does not employ or manage. Edgeopticals.com collects personally identifiable information when you register for magento-1252347-4492952.cloudwaysapps.com account, when you use certain magento-1252347-4492952.cloudwaysapps.com products or services, when you visit magento-1252347-4492952.cloudwaysapps.com pages, and when you enter promotions. Edgeopticals.com may also receive personally identifiable information from our business partners.
When you register with magento-1252347-4492952.cloudwaysapps.com, we ask for your first name, last name, contact no, email, date of birth, and gender. Once you register with magento-1252347-4492952.cloudwaysapps.com and sign in to our services, you are not anonymous to us. Also during registration, you may be requested to register your mobile phone and email id, pager, or other devices to receive text messages, notifications, and other services to your wireless device. By registration, you authorize us to send SMS/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.
2. ACCEPTANCE OF TERMS OF USE
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THE COMPANY RESERVES THE RIGHT TO ALTER, AMEND AND MODIFY THESE TERMS AND CONDITIONS AT ITS SOLE DISCRETION. ALL SUCH AMENDMENTS AND MODIFICATIONS WILL BE DULY NOTIFIED ON THIS WEBSITE. IF YOU ARE NOT AGREEABLE TO THE TERMS AND CONDITIONS WE REQUEST YOU NOT TO ACCESS THIS WEBSITE.
You expressly agree to be bound by this agreement, irrespective of whether you are a registered member or a visitor, by using the information, tools, features, and functionality located on this website. As such, you agree to be bound by the terms and conditions detailed herein.
The company recommends that, irrespective of whether you are a visitor or a registered member who proposes to utilize the service provided by the company, to carefully read all the terms and conditions as provided herein. The said terms and conditions displayed are recommended to be saved for any future reference and for your own records, or you may even take a printout of the same.
The company expressly states that the services provided or offered by this website and the agreement by which you are required to be bound are meant only for individuals/entities who are permitted to enter into and be bound by a legal contract as per the prevalent laws. In the event, if you are not legally permitted to enter into a contract or are for some reason either due to your age or any other reason not permitted to enter into an agreement, then, you are not permitted to utilize the services provided by this website or enter into this agreement. In the alternative, you could order products under parental supervision.
Your acceptance of this agreement and utilization of services implies that you expressly and implicitly represent to the company that you are of the legal contracting age or operating under parental supervision and nothing will invalidate this agreement. The company has the right to bind you and your parents to this agreement.
In the event that you are representing certain individual/s, company/ies, third parties, or any entities, in any capacity, then, you expressly confirm that you have the valid authority and the right to do so for and on behalf of them. By entering into this agreement, you state that you have the right to bind such individual/s, company/ies, third parties, or any entities to this agreement.
The services made available on or through this website has been made available to you for the specific purpose of enabling users to purchase original merchandise like eyewear (which includes both spectacles and contact lens). It is not intended to be providing you with any nature of certification, guarantee or warranty, or any professional advice and is a piece of mere information and guidance. By accessing, browsing, and using this website/s, you agree and acknowledge that you understand this limited and restricted use, and agree that you will not rely on the information and materials contained in this website for any purposes except as is intended. You further agree that in all actual matters, you are ultimately responsible for determining your specific requirements.
You are strictly prohibited from unauthorized use of our systems or this website/s, including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this website.
You acknowledge that the company may disclose and transfer any information that you provide through this website to (I) our affiliate or information providers, (ii) to any third party but strictly with your permission, or (iii) if we are legally bound to disclose any information due to compulsions under law. You consent to the transmission, transfer, or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this website you agree to such transfers.
You expressly agree and acknowledge that usage of the website/s may be monitored, tracked, and recorded. As such, you expressly consent to such monitoring, tracking, and recording.
You are responsible for being familiar with the current version of these terms and conditions posted on the website during each session. By the continued accessing of this website or the services, you implicitly agree to be bound by the revised terms and conditions. Any such revisions will be duly posted on this website and the company may, if it chooses, send you an e-mail in this regard.
3. DESCRIPTION OF SERVICE AND PRODUCTS
The firm provides an opportunity for you to purchase products from high-end manufacturers and retailers. Upon placing an order, the company shall ship the product to you and the company will be entitled to its payment for the services.
The firm, to the best of its knowledge, has displayed or attempts to display on the website/s as accurately as possible, the colors of the products that are displayed on the website/s. However, the colors visible to you are solely dependent on your monitor. Hence, no guarantee is provided by the company regarding your visibility of the colors on the website/s.
We do not provide any warranty or guarantee that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the website/s is not as described, your sole remedy is to return it in unused, unsoiled, and resale condition.
Eyewear through its website www.magento-1252347-4492952.cloudwaysapps.com the company offers a large selection of contact lenses and related products, along with information that will inform and guide you to make the purchase.
4. YOUR OBLIGATION AND COVENANTS TOWARDS THE PRODUCTS
In addition to your other covenants in this agreement, by ordering product/s on the website/s you acknowledge and agree that:
(a) That any non-delivery or wrong delivery of the products by the company due to error in the information provided by you, then, any re-delivery cost in addition to the initial cost will be billed to you.
(b) All information provided by you including your contact details, name and address, and bank or credit card details are yours, and authentic and there is no misrepresentation or fraudulent act from your end.
(c) That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
5.INFORMATION REQUIRED FROM YOU
Upon your acceptance of agreeing to be a member and avail services from our website/s, we would request certain basic information for registration. Once you provide us with the details, we would request additional information in order to provide you with the services. However, we will not request you for any personal information or identity disclosure. All information provided by you will be treated as private and confidential. The same is more fully detailed under the clause in the privacy policy and security below.
6. ORDER FOR AND SUPPLY OF PRODUCTS
(a) You will have to submit your order for the purchase of the product as detailed under the website/s or you can e-mail us at support@edgeopticals.com or contact us at (0) 9745037777
(b) Once the order is submitted it is an express intention to purchase the product and the same may not be canceled except as provided hereunder.
(c) Based on the information provided by you and subject to the company’s verification of the same, the orders will be accepted by the company for processing.
(d) All orders will be processed once the company receives the payment for the product.
(e) You acknowledge that with respect to prescription glasses the company reserves the right to verify the same with your prescribing doctor as well as independent qualified optician. And the acceptance of the order by the company is subject to the same.
(f) All orders will be confirmed via e-mail.
(g) The company will use its best efforts to ensure that order placed by you is successfully processed subject to the availability of the product/s. In the event the product/s is sold out or unavailable, the firm will intimate you regarding the same and either refund your money or provide you with an opportunity to purchase a different product of the same value.
7.PRICING AND PAYMENT
(a) The prices for product/s are described on the website/s and are incorporated into these terms by reference. All prices are shown in Indian rupees. The prices, products, and services are subject to change at the company’s discretion.
(b) All prices are exclusive of any tax that may be required to be remitted to tax authorities.
(c) The company will use its best efforts to ensure the accuracy of the prices and price-related information stated on the website/s. The company does not make any representation that the prices quoted on the website/s will match the offers provided by stores/shops.
(d) In the event of any inadvertent mistake by the company in quoting the price, the company will notify you of the error before your payment is processed. You will then have the choice to either accept the correct price or to cancel your order.
(e) The firm accepts the following form of payments: a) online payment via credit card, debit card and net banking. b) Cash on delivery on limited locations c) cash deposit on our bank account
(f) you agree, understand, confirm and state that the card details provided by you to transact on the website will be correct, accurate and is owned by you. In the event you use the card belonging to any third party, then, you confirm that you have been authorized to or expressly permitted by such third party to use the card for making payments.
(g) The company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
(h) in addition to all other remedies available under law and equity and as detailed under this agreement, the company reserves the right to recover the cost of product/s, collection charges, attorney’s charges etc., from an user using the website/s fraudulently. Further, the company reserves the right to initiate legal proceedings against such persons for fraudulent use of the website/s and any other unlawful acts or acts or omissions in breach of these terms and conditions.
8.DELIVERY AND CANCELLATION
(a) The company expressly disclaims any guarantee of exactness as to the finish and appearance of the final product/s as ordered by you based on the display on the website/s. The quality of any product/s, services, information, or other material purchased or obtained by you through the website/s may not meet your expectations. There may be alteration with respect to you order. This will be intimated to you by the company. If you do not agree with the same, the company will provide you an opportunity to either receive a full refund or a voucher to be redeemed against the purchase of the alternative product of the same value.
(b) Title and risk of loss for all product/s ordered by you shall pass on to you upon the company’s shipment to the shipping carrier.
(c) Edgeopticlas.com will make the delivery on a ‘best effort’ basis after acceptance of your order. Subject to events beyond the company’s control, the product/s will be shipped within 7 days of the acceptance of the order.
(d) Edgeopticlas.com will communicate the dispatch details to you and will ship the product/s to the mailing address provided by you while placing the order. If you do not receive the product/s within a reasonable period of time, you should immediately notify the company.
(e) You have an obligation to forthwith check the product/s for accuracy upon receipt of the same.
(f) Edgeopticlas.com reserves the right to cancel an order in case the order request is not acceptable to the Edgeopticlas.com. Upon such cancellation, the company will refund the money to you. Any such cancellation shall be at the sole discretion of the company and you will have no right to contest the same. The reasons for cancellation could be due to non-availability of the product/s, in accuracy in product or pricing information or due to reasons of any fraud or wrong usage of payment mechanism adopted by you. Any cancellation will be intimated to you by the company.
(g) In the event you wish to cancel any order, then, such cancellation must be done before the dispatches the product/s to you. Once dispatched, the company will not accept any cancellation request from your end.
9.REGISTRATION AND USE
You agree and understand that You are responsible for maintaining the confidentiality of all information provided to the Edgeopticlas.com while registering Yourself, which includes Your login ID, e-mail address, and passwords for the same. You are fully responsible for all activities that occur under Your e-mail address password or account and You shall ensure that You exit from Your account at the end of each session.
Edgeopticlas.com will send all correspondences, notices, and any other communication to the e-mail address furnished by You. In case of any change in the said e-mail address, it is Your duty to update or change the same.
Edgeopticlas.com shall maintain utmost secrecy and use all the security measures to ensure that the information is not misused by any third party.
In the event of Your becoming aware of any unauthorized or misuse of the information provided by You to the Company, You are requested to forthwith contact the Edgeopticlas.com at Edimannickal EDGE Opticals, M.C. Road, Changanassery - 686001. The Company cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section.
10.LEGAL USES
Further, You agree and understand that Your right to access and use the Services offered on this Website is personal to You and is not transferable by You to any other person or entity.
You understand that You are authorized to access and use the services only for legal and lawful purposes.
You further undertake and state that by using the services You are in no way impersonating or misrepresenting any person or entity. All services availed are for Yourself only. In the event You are representing individual/s, company/ies, third parties or any entities, You undertake and state that You are authorized to represent such individual/s, company/ies, third parties or any entities. You shall be solely responsible for the consequences arising out of such acts and the Company shall not be held responsible or liable in anyway to any person or entity.
Any changes in Your registration information must be duly updated by Yourself.
Your access and use of this Website may be interrupted from time to time for any of the several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website or other actions that the Website, in its sole discretion, may elect to take. We at the Company utilize our best efforts to provide the Services without any interruptions or hindrance, however, we do not warrant that the function, operation, security or accessibility of the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a user of the Website, You agree that Your access will be subject to these terms and conditions and that access is undertaken at Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to access the Website.
11.STORAGE, DELETION OR TRANSPORT OF DATA
The Edgeopticlas.com states that the data provided by You shall belong solely and exclusively to You. As such, You are permitted to remove or delete the data, so provided, either in full or any portion, at any point in time as You desire. The Edgeopticlas.com requests You to notify the Edgeopticlas.com of such removal or deletion.
In the event, You desire the Company to remove or delete all or any portion of the data belonging to You, then, the same needs to be provided in writing to the Edgeopticlas.com. Upon receipt of such written request, the Edgeopticlas.com will do the needful forthwith and notify You of the same. The Edgeopticlas.com will not retain any copies of such data on its server or in any other place.
In this regard, the Edgeopticlas.com warrants that it cannot access such deleted material at any point in time. Any contact, information or access that we had towards such data or material or accounts will cease forthwith. However, certain portions of Your data, which we had maintained on its servers may remain either in backups or in transaction logs. These are maintained only for the specific purpose of backup or to provide Services to You in the event of any malfunction or damage to our server in order to ensure continuity of our service without disruption.
12.COMMUNICATION
The Edgeopticlas.com may send you communication, notices or alerts from time to time. These alerts and communication will be sent automatically by the Edgeopticlas.com to You. Please be informed that you have agreed to receive any type of communication including but not limited to emails, SMS, phone calls or any other mode of communication from us that is transactional, promotional & informational in nature. In case You have suppressed the receipt or disabled or marked alerts or communication in general to be junked, we recommends You to revise the same and activate the receipt of alerts to Your proper destination. As such any communication from our end will be related to the Services and not any marketing or spam mails.
Changes to Your email address will apply to all of Your alerts.
Any e-mail which is sent by the Edgeopticlas.com or through any of the websites mentioned above, its contents and attachments, if any, are intended solely for the attention of the addressee/s and may also be privileged. If You are not the addressee You may not copy, forward, disclose any part of any message received or its attachments and if You receive a message in error, please delete the said message from Your system and notify us immediately.
You agree and acknowledge that internet communications cannot be guaranteed to be secure or error free. Any information sent via internet could be intercepted, corrupted, lost or contain viruses. The Edgeopticlas.com and the Website therefore does not accept responsibility for any errors or omissions in messages received by You which may arise as a result of internet transmission.
13.RIGHTS GRANTED BY YOU
As the provision of Services includes You providing us with information, data, passwords, usernames, personal identification numbers and other materials and contents, suggestions, ideas, feedback, etc., You are hereby expressly granting us the license and right to utilize the same for and on Your behalf in order to provide the Services.
The Edgeopticlas.com may or will use such information with the sole purpose for providing You the required Services and not for any other purpose. As such, You hereby warrant and represent that You are duly authorized to submit or represent the third party on behalf of whom You are providing these information to us. Further, You acknowledge and agree that these materials, suggestions, feedback and information can be utilized without any obligation or restriction on us in terms of payment of fee or any other limitations for marketing, promoting, advertising or other purposes.
By using the Service, You expressly authorize us to access Your accounts maintained by identified third parties, on Your behalf as Your agent. When You use the specified feature of another additional account of the Service, You will be directly connected to the website for the third party You have identified. We will submit information including usernames and passwords that You provide to log you into the site. You hereby authorize and permit us to use information submitted by You to the Service (such as account passwords and users names) to accomplish the foregoing and to configure the Service so that it is compatible with the third party sites for which You submit Your information.
14.YOUR POSTINGS ON THE WEBSITE
We, as part of our Service, encourage and permit You to post Your messages or content on any publicly available forums, blogs, and other locations on the Website.
By using or posting messages or data or any other information on such forums, blogs, and other public locations, You expressly agree that You and only You, are responsible for all the matters contained in such content. You further, represent and warrant to us that You have all the necessary rights to post such messages or information or content and grant us a perpetual, worldwide, royalty-free, non-exclusive, transferable, and sub-licensable right to use, reproduce, distribute, display, modify, amend, perform, etc of such content or information to promote, modify or redistribute this Website, including preparation of any derivative works thereof, in any form and through any medium without any restrictions thereof. You expressly agree that all the rights granted under this paragraph will also be available to each and every user of this Website.
Further, if You intend to use a forum, a blog, or any other feature available on this Website, then, You should make an independent and informed choice about submitting Your personally identifiable information. All personally identifiable information submitted on such forums, blogs, or community features can be read, collected, or used by any third party. There is a danger of such information being misused or misappropriated. We do not have control over such actions and we are not responsible or liable for the personally identifiable information that You as a user have chosen to submit on a public platform.
In case of any violation of this condition, then, we reserves the right to forthwith stop your participation on such public forums.
15.INTELLECTUAL PROPERTY
You acknowledge and agree that this Website and any necessary software used in connection with the Website contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that any content or software on this Website, including its “look and feel” (e.g., text, graphics, images, logos, and button icons), photographs, editorial content, notices, software (including HTML-based computer programs) and other material is protected by national and international laws relating to copyrights, trademarks, service marks, patents or other proprietary rights. Except as expressly authorized by the Company You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on this Website, the Services offered thereto or any software thereto, in whole or in part.
You acknowledge that the entire Website and its contents including the software is owned or duly licensed to Edgeopticlas.com and are protected by the Copyright laws in India and under international treaty provisions. All trademarks, service marks, and logos used and displayed on this Website are registered to and/or owned by their respective owners. Nothing on our Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the trademarks, service marks, and logos displayed on the Website, without the prior written consent and permission of us or the respective owners.
You may download or print a copy of information provided on this Website for Your personal, internal and non-commercial use only. Any distribution, reprint, or electronic reproduction of any content from this Website in whole or in part for any other purpose is expressly and explicitly prohibited without our prior written consent.
16.PROHIBITED ACTIVITIES
You agree NOT to do the following:
(a) upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
(b) impersonate any person or entity, including, but not limited to, officials, directors, employees, agents, authorized representatives, forum leaders, guides or hosts, or falsely state or otherwise misrepresent any information or accounts;
(c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content or material transmitted or provided through the Site;
(d) Collect or store personal data about other users;
(e) Interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies, or regulations of networks connected to the Website;
(f) Intentionally or unintentionally violate any applicable local, state, national or international law;
(g) Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(h) Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those specific areas that may be designated for such purpose of posting such emails or messages by the Edgeopticlas.com;
(i) Use any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor this Website, either in whole or part;
(j) Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Website, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
(k) Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of this Website or the Service.
(l) post or transmit any message, data, image, or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.
(m) You may not interfere with other Users’ use of the Service, including, without limitation, disrupting the normal flow of dialogue in an interactive area of this Website, deleting or revising any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the Service infrastructure or that negatively affects the availability of the Service to others.
You agree that any employment or other relationship You form or attempt to form with an employer, employee, or contractor whom You contact through areas of this Website that may be designated for that purpose is between You and that employer, employee, or contractor alone, and not with us.
17.RETURN, REFUND OR EXCHANGE POLICY
The Edgeopticlas.com provides You a return, refund, or exchange opportunity on your purchase through the website, in the event you are unhappy you’re your purchase provided You meet the following conditions:
(a) The request for return, exchange, or refund should be raised within 14 (fourteen) days of the receipt of the products from our Website;
(b) The price tag and any other identification tag, the invoice, and the original packing must be intact and sent back;
(c) The product should not have been used or should not have any dirt or scratches or tear or in short should not be rendered unsellable;
(d) You need to mention your order number, the date of order, and your date of receipt;
(e) Ensure that the return package is appropriately sealed and sent to the Edgeopticlas.com as any damage in transit will continue to be your responsibility and this policy will cease to be applicable;
(f) The Edgeopticlas.com has a dedicated team that will check the returned products and their decision on your request will be final to accept or reject;
(g) In case your request is accepted by our team, we would refund you an amount up to Rs. 100 towards the shipping cost or provide you with a voucher;
(h) To request a return, refund or exchange, please contact our customer care at (0)99998-99998 or mail us at support@lenskart.com and we will get in touch with you.
Following are the additional requirements for specific products:
(a) For glasses: Ensure no scratches are made. The frames should not be bent or twisted. All screws and any embedment should remain intact and must be returned with all the original box, instructions, guarantee, and any other extras or complimentary offers if any.
The refund, return or exchange process will be initiated only after we have received the product/s in the condition mentioned above.
As stated You could either get a refund of cash or exchange it for a voucher. If this is not applicable, You could exchange the purchased product for a different product of the same value or a higher value. No difference will be paid in case the exchange is made for a product of a lower value. The option will be communicated either via an e-mail provided by You to us or through a contact number which You have notified us. The Edgeopticals.com is not responsible for any incorrect or misleading contact details. You will have a period of 7 (seven) days to confirm Your decision with us. In the event we do not receive any communication from You then your opportunity to obtain a refund, return or exchange will lapse.
Refunds are processed in 30 (thirty) working days but in case of payments by Cheque or Demand Draft, additional days may be required to dispatch and for the funds to be credited to your account.
Apart from these, in the case the original manufacturers/producer/reseller provide any specific warranty, then, those will be applicable subject to Your compliance with the warranty terms mentioned therein. With respect to the warranty offered by the original manufacturer /producer/reseller, the Company would not be responsible or liable for the same. Your claims will have to be raised with the original manufacturer /producer/reseller. If feasible, the Company may provide reasonable assistance in this regard.
This policy is only for customers in India and we won’t be able to provide an exchange, returns, or refunds to our international customers due to prohibitive shipping costs.
18.JURISDICTION
The Edgeopticals.com controls and operates this Website/s from its registered office in Changanasserry, Kottayam (Dist), Kerala, India, and makes no representation that these materials are appropriate or available for use in other locations. If You use this Website/s from other locations, You are responsible for compliance with applicable local laws. This Agreement shall be treated as though it were executed and performed in Changanasserry, Kottayam (Dist), Kerala, India, and shall be governed by and construed in accordance with the local domestic laws of India (without regard to conflict of law principles). All legal proceedings arising out of or in connection with this Agreement shall be brought solely in Changanasserry, Kottayam (Dist), Kerala, India. All disputes that may arise shall be resolved in accordance with rules specified under the Indian Arbitration and Conciliation Act, 1996, and the venue for arbitration shall be Changanasserry. The courts in Kerala shall have the sole jurisdiction regarding the subject matter of this Agreement.